Privacy Policy

Last updated: [December 10, 2025]

This Privacy Policy explains how 416 Neon ("we", "us", or "our") collects, uses, and protects your personal information when you visit our website, place an order, or contact us.

1. Information We Collect

Information you provide to us

We collect personal information that you choose to give us, such as when you:

• Place an order on our website
• Create an account
• Sign up for emails or newsletters
• Contact us by email, contact form, social media, or phone

This may include:

• Name
• Billing and shipping address
• Email address
• Phone number
• Order details and purchase history
• Any information you include in messages to us

Information collected automatically

When you use our website, we and our service providers may automatically collect certain information using cookies and similar technologies. This can include:

• IP address
• Browser type and version
• Device type and operating system
• Pages you view and links you click
• Referring website (for example, a search engine or ad)

This information helps us run the site, understand how visitors use it, and improve our services and marketing.

Payment information

When you make a purchase, your payment is processed by a third-party payment provider. We do not store your full credit card details on our servers. Payment information is handled securely by our payment processor.

2. How We Use Your Information

We use the information we collect to:

• Process and deliver your orders
• Provide order confirmations and shipping updates
• Respond to your questions and support requests
• Operate, maintain, and improve our website and services
• Send marketing emails if you have chosen to receive them
• Analyze website traffic and measure the performance of our marketing
• Prevent fraud or misuse of our services
• Comply with legal requirements

3. Cookies and Similar Technologies

Our website uses cookies and similar technologies to help it function properly and to understand how people use it.

Cookies may be used to:

• Remember items in your shopping cart
• Keep you signed in to your account
• Measure site traffic and usage patterns
• Support advertising and marketing

You can usually change your browser settings to refuse cookies or to alert you when cookies are being used. If you disable cookies, some parts of the website may not work correctly.

4. Sharing Your Information

We do not sell your personal information.

We may share your information with:

• Service providers who help us run our business, such as website hosting, payment processing, shipping, email delivery, analytics, or advertising.
• Authorities or other parties when we believe it is required by law or necessary to protect our rights, property, or safety, or the rights, property, or safety of others.
• Another business if we are involved in a merger, sale, or similar business change. Your information may be transferred as part of that process.

5. Marketing Communications

If you subscribe to our emails or choose to receive marketing from us, we may send you updates about products, special offers, or other news.

You can stop receiving marketing emails at any time by:

• Clicking the “unsubscribe” link in the email, or
• Contacting us using the details below

6. How Long We Keep Your Information

We keep your personal information only as long as we need it for the purposes described in this Privacy Policy, unless a longer period is required or allowed by law (for example, for tax or accounting reasons).

7. Your Rights and Choices

Depending on where you live, you may have rights regarding your personal information, such as the right to access, correct, or delete it, or to object to certain uses.

If you would like to make a request about your personal information, please contact us using the details below. We may need to confirm your identity before responding.

8. Security

We use reasonable safeguards to help protect your personal information from loss, misuse, and unauthorized access. However, no method of transmission over the internet or electronic storage is completely secure, so we cannot guarantee absolute security.

9. Children’s Privacy

Our website and products are intended for adults. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can remove it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with a new "Last updated" date. We encourage you to review this page periodically.

11. Contact Us

If you have questions about this Privacy Policy or your personal information, you can contact us at:

416 Neon
Email: 416neon@gmail.com