Frequently Asked Questions
Find answers to the most common questions below.
Every order includes your LED neon sign, power supply, transparent wire, remote dimmer, and mounting kit. Everything arrives ready to plug in and light up with no special tools required.
Our LED neon signs are built to last over 50,000 hours. Thanks to their long lifespan, you’ll get years of use that won’t dim or flicker over time like a traditional glass neon tube would. If your sign is for home décor, a storefront, or a business display, it will continue to glow bright and energy-efficiently for years.
All of our LED neon signs are designed for indoor use by default. However, if you require, we can upgrade your sign for outdoor use. Please note that outdoor signs may feature small clear seal marks from waterproofing, which are only visible when the sign is turned off.
Our LED neon signs are made with durable, flexible LED tubing that stays cool to the touch and doesn’t contain harmful gases or glass. Each sign runs on low voltage, making it completely safe for homes, shops, and even children’s rooms.
If you’d like to change more than the colour or size, we can design a completely custom neon sign with your preferred font, layout, or style. You can visit our Custom Neon Sign page to send us your changes or new design and request a free quote.
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